Employee Assistance Program

You or your loved ones may feel worried, afraid, lonely, angry, or have PTSD. It’s important to take care of your mental health to cope with the changes ahead. We want you to know we’re here for you during this challenging time and have a solution to assist your employees with this ever-increasing challenge.

The Member Family Assistance Program (MFAP) is designed to support the health and wellness of first responder volunteers, employees and their workplace. Included services help enable responders to resolve personal and work-related issues to maintain productivity, health and wellness.
See the program's details below.

Highlights:

Designed for people in Emergency Services
Members have access to trained professionals experienced in counseling emergency service personnel.
Easy-to-use
Support services are available in-person, over the phone, or through video conferencing.
Prevention-focused
Comprehensive and preventative approaches to health, well-being and productivity.

The Process:

Automatically added to their policy at renewal
Clients may choose to opt-out of the benefit, but by automatically adding the program, we can take advantage of lower premiums and better support for ESO community needs.
Cost is $11.76 per person, per year
The fee will be shown as a separate line item on their invoice as it is supported by an outside vendor rather than being a standard insurance product.

Services Include:

In-person, online, telephonic and video coaching and counseling (for individuals, couples and families), convenience services and group therapy.
First Responder support through a dedicated support line staffed by counselors with specialized first responder training, first-responder-specific counseling services and ongoing program promotion with content geared toward first responders.